1st annual Contact Summit : The Evolution Will Be Social

The 1st annual Contact Summit is a working festival of innovation where the net’s leading minds
and entrepreneurs can connect with the people who are building the social technologies of tomorrow.
The net of the future will not be fueled by ads, but by people solving real problems through distributed,
peer-to-peer solutions. This is the dormant promise of the Internet, finally coming to fruition.

Contact brings together recognized social technology companies like Foursquare, Meetup.com,
Kickstarter, and Etsy, together with technologists, academics, artists, students and entrepreneurs.
Participants include Dennis Crowley, Douglas Rushkoff, Al Orensanz, Steven Johnson, Clay Shirky,
Dave Winer, Daniella Jaeger, Joanne McNeil, Venessa Miemis, Richard Metzger, and many others.

The day consists of a morning of “provocations,” an afternoon of participant-led discussions,
and a 2 hour long Bazaar and exhibitor space. Budding entrepreneurs can pitch their ideas
and demo their projects with the chance of winning one of three $10K Innovation Awards to
support and accelerate their mission.

copy via

http://contactcon.com/

October 20, 2011. New York, NY

Notes on CBS China Business Conference :: 中国式增长 pt2

Private Equity and Venture Capital Panel: New Cycle, New Paradigm, New Landscape

Anla Cheng of Sino-Century

  • increase in PE fund managers – going for pre IPO deals
  • increase in general partners
  • “There’s too much money chasing for too few good companies.”
  • this may be the reason for an “increase in art sales” and other luxuries
  • as the gov’t is trying to cap the impending real estate and stock bubble
  • An increase in RMB funds
  • US dollar GPs are creating RMB funds
  • there are over 2,000 RMB funds
  • adjusted the hukou system to help people move in quicker
  • Fund Sources
  • US dollar GPs are creating RMB funds
  • gov’t (ex: solar sector : ¥400B
  • fund to fund
  • Sino-Century Investment Examples
    Women’s Healthcare
    In China, women’s healthcare is just beginning
    ex: A product to scan for cervical cancer

    • “There isn’t a clinic they can go to, so they have to go to the hospital.
    • “The co. has to go an extra layer to create a servicing network.”
    • “But even the doctor might not know how to use it.”
    • This company was sold to a Fortune 500 company
    • “In the US, this makes a lot of sense,”
    • “Translating that to China is hard”
    • [Service Design problem and opportunity]

    Food
    ex: logistic systems – complicated

  • 40 built(?) in China [recording inaudible]
  • 6,000 SKU
  • the complexity of the business “made the company unique”
  • What is the EBIDA – “should you build the [same scale and complexity of a] company” or just buy it?
    [blend of backstage logistics (critical path, sourcing, BPM) and front end user experience]
  • Alternative Energy
    ex: a pure play solar company

  • IPOed on the Shenzhen stock exchange.
  • It now has #2 brand recognition
  • and also sells in Germany
  • Sustainable Energy
    ex: wind turbine blades made out of bamboo

  • “we’re not just focused on alternative energy.”

  • “we’re focused on sustainable energy.”

    Andrew Hudders

  • mostly deals with flow of finances from US -> China
  • sees an increase in Chinese capital and Chinese investing in the US
  • PIPE – Private Investment in Public Equity
  • Gov’t influence – encouraged to invest outside of china
  • ex: food sources, alternative energy

    Problems and Differences

  • The small PE funds are inefficient, they are more like stock investors
  • doing deals overnight is not PE
  • What is occurring in China is “not what we traditionally consider PE in the US, which are arguably more skill intensive.”
  • They’re not to be “fe generating at the beginning, but to wait for the payout (3-5 years later). -Roger Leeds
  • Monita

  • Parallel funds can be created – going through the Ministry of Finance
  • RMB: Domestic Side can be created quickly – 2 days
  • US side: can take 9 months
  • -Chinese currency is not convertible
  • Government

  • In China it’s not “the government.”
  • There is: provincial, city, and above city level
  • ex: The provincial gov’t may invest maybe 20%into a company that is in a city [see sketchnote]
  • 20% “for that business’s fund for that business in the city
  • Gov’t support (via Anla)
  • she focuses on the three areas of the 35 year plan
  • is given funds by the gov’t to manage
  • ex: cooling towers – approaching provinces to purchase Xinbei Cooling Towers
  • Gov’t approval
  • very rarely do you get gov’t approval to create a financial entity
  • gov’t can’t support purchasing new technologies
  • deal flow involves the provincial government
  • creates a tremendous opportunity for the PE
  • use of local currency takes up some of the saving of RMB
  • ex: “Wind” (company – the “Bloomberg of China”) gained support from the mayor of SH
  • Growth Capital

  • small to mid size companies where you buy a significant but not controlling stake
  • The term “buy out” is different and focuses on a “significant stake” but not controlling and does not require loans and debt
  • Exit Markets

  • US timeline: invest—disinvest (sell) (five year) (via IPO)
  • CN timeline: invest—disinvest (sell) (18-3year) (via IPO, but or often by trading or selling)
  • time horizons are different
  • Often “No due diligence is done as the wire transfers are encouraged to be done very quickly.”
  • “In the next few years, a bubble will burst because the valuations are too high.”
  • The funds are “not run by real PE professionals” and are “just looking to get in before an IPO.”
  • Trends & Future of PE
    Average entry multiple is 6-12 times.
    the multiples can be 60-100 times.
    “I don’t know if this is sustainable” – Anla

    “deb structures that Chinese use are unsophisticated”
    “it will become more and more of a domestic industry…more and more Chinese.”

    this will cause

  • tougher regulation on companies
  • speed of growth and amount of money going into
  • How do you use foreign tech to fuel traditional business?

  • a company where you can increase the profit margin (by brining in new tech)
  • uncover crown jewels or diamonds”
  • most companies don’t want to be listed for financial reasons: they do it for the status symbol to say they’ve arrived.”
  • We’re in the process of creating brand names in China
  • Takeaways

    Q: Diff btw merchant banks and PE?
    A: Merchant banks – at a very high level
    PE – the real work begins after you invest
    In the US, we tend to think of VC as a subset of PE.

    Q: To what extent do you manage [and do more] than just stay on the bard?
    A: We get involved in every level
    -Anla Cheng
    As an equity investor, can you actually get involved in every level? What are ways for you to see insights form deep at the operation and level and consumer side?

    My Question:
    How can you that insight without having to spend excessive time there?

    What form do these deliverables take place?

    This is harder for multiple reasons.
    1. The time between initial investment and sale, trade or IPO is shorter than it is in the US.
    2. The companies that help transition to a service economy operate and exist differently.
    -The have different metrics of success and often those metrics are not well defined

    How do you translate not only technology to a new physical location, or management to a new cultural environment, but how do you translate success to future “industry” and future “companies.”


    Event Info

    Now the second-largest economy, having recently eclipsed Japan, China is becoming the anchor for a new cycle of self-sustaining economic development. The VC/PE industry, regarded as one of the major drivers of China’s innovation and industrial progress, will play an increasingly important role during this cycle. China’s VC/PE industry has reached a critical point in its development, with opportunities for explosive growth of the industry itself on the one hand and overall structural transformation on the other.
    Key Topics:
    How will the newly unveiled government policies such as “Opinions on Further Optimizing Usage of Foreign Capital” and the “New 36″ affect the equity investment industry? Along with the establishment of large-scale industrial funds backed by state assets, what will the pattern and prospects of Chinese VC/PE market look like? Will the rapid rise of RMB-denominated funds trigger new bubbles or cause supervision problems? What are the hot areas for VC/PE investments in 2011?
    Roger Leeds
    Chairman of Emerging Markets Private Equity Association (Moderator)
    Dr. Roger S. Leeds is the Chairman of the Board of Directors of EMPEA, and a Professor at the School of Advanced International Studies (SAIS) of the Johns Hopkins University, Director of the School’s Center for International Business and Public Policy, and an Adjunct Professor at the Wharton School, University of Pennsylvania. Prior to SAIS, Dr. Leeds worked as Managing Director and co-head of the emerging markets practice at Patricof & Co., Partner at KPMG, senior staff member at the International Finance Corporation, and, Associate at Salomon Brothers in New York. A renowned expert in the field, Dr. Leeds has worked in 100 countries in Latin America, Asia, Eastern Europe and the former Soviet Union, and Africa, and is a member of Council of Foreign Relations in New York. Dr. Leeds has a bachelor’s degree from Columbia University, and a M.A. and Ph.D. from SAIS.
    Monita Mo
    Founder and President of Ascend Capital Partners (Panelist)
    Ms. Monita Mo, the founder and president of Ascend Capital Partners, is a Chinese-American with sino-US bilingual cultural background. She graduated from Baruch College of CUNY with Master degree in Taxation and is a CPA licensed to practice in NY, NJ and California.
    Monita has a total of 30 years of experience in private equity, financial restructuring, and operating/financial management in China and the United States, engaged to help Chinese and American corporations to raise fund or go public in overseas market. She started her consulting experience with Arthur Andersen NYC participating in mega M&A deals in the 80’s primarily in the media and financial industries. She then started her accounting business in 1992 based in US and focusing in China. She is currently the consultant for 18 banks from China and Taiwan who conducting business in the US. She helped the first wave of abroad students in US come back to China to set up their business and assisted the earliest US investors investing directly in China. Meanwhile, she participated in the earliest online times investment, such as: 8848, Tongtech, PRC EDU and so on.
    Ascend Capital Partners was founded in 2002 by Monita, expanding the concept of consulting + investing primarily in privately owned enterprises in China (www.ascendvp.com.cn). Ascend has completed several exits in its investment and onto raising a fund to increase each of its investment size. The successful cases of Monita in recent year are Acorn International (listed in US), NVC Lighting (listed in HK), Changfeng Agricultural, TCT Medical, YOYI Media, Sinodis and so on.
    Anla Cheng
    Partner of Sino-Century China Private Equity (Panelist)
    Ms. Cheng is partner at Sino-Century China Private Equity, a mid-cap growth capital China PE RMB Fund focused in Financial Information and Services, High End Manufacturing and Sustainable Environment. She has spent more than 25 years in the field of investments and finance. She began her career at Goldman Sachs on the GNMA bond desk after completing the company’s training program. She joined Citibank, first as a Pacific Basin analyst, and later as Asian portfolio manager. She then moved onto Prudential-Bache where she headed the Japanese Institutional Desk.  She subsequently joined Robert Fleming, New York, eventually becoming senior vice president and head of the Japan/Taiwan/Korea Institutional Sales Group. Ms. Cheng ran a Family Office focusing on Asia hedge fund of funds which included PE funds before joining Sino-Century.
    She has an MBA from The Wharton School of Business at the University of Pennsylvania and has a magna cum laude B.A. from Pratt Institute. Ms. Cheng grew up in Japan and is proficient in English, Mandarin and Japanese. She is a member of the Committee of 100. She is also a Trustee of The Riverdale Country Day School and was honored at MOCA in 2009.
    Christian Giannini
    Director of ChinaVest (Panelist)
    Mr. Christian Giannini now serves as director at ChinaVest, a leading merchant bank founded in China by Americans over a quarter century ago and one of the oldest and largest private equity firms exclusively targeting the rapidly growing Greater China market. Prior to joining ChinaVest, Christian worked in the M&A and Corporate Finance groups at Robertson Stephens & Co. His transaction experience in China and the United States spans Infrastructure, Manufacturing, Energy and Distribution.
    Christian graduated from the University of San Francisco with a B.S. in International Business and he received his MBA from The University of Chicago, Booth Graduate School of Business. Outside of the office, Christian is an avid sailor, telemark skier and chef.
    Andrew Hudders
    Partner, Golenbock Eiseman Assor Bell & Peskoe LLP (Panelist)
    Mr. Hudders is a partner in the Firm’s securities and corporate departments. He regularly represents companies and placement agents/underwriters in public and private offerings, including private placements, IPO’s, 415 transactions, PIPE’s and secondary and resale offerings. He has extensive experience in SPAC offerings and SPAC business combination transactions as well as reverse merger transactions and related financings, typically PIPE transactions to finance the acquisition of and working capital for an acquisition target. He also advises and assists companies with their SEC reporting obligations, annual meeting requirements, corporate governance and securities compliance. He has substantive experience representing smaller underwriters and placement agents in underwriter compliance and compensation under FINRA regulation and blue sky issues.
    Mr. Hudders’ corporate practice includes the general representation of well-established, emerging growth, and start-up companies as outside general counsel. He represents these companies in a variety of matters, including equity and debt financing transactions, venture capital and private equity transactions, stock option plans, SEC reporting, executive compensation and employment related matters, strategic alliances and mergers and acquisitions. He also advises on listing requirements for issuers.
    The issuer clients that he represents operate in such diverse industries as computer services, on-line services, alternative energy, oil and gas exploration, mining, media, film and television production, beverages and food distribution, and medical devices. Clients are both United States based and have headquarters and operations in Canada, China, Hong Kong, Singapore and the the United Kingdom, among other locations.

    Event info and bios via http://www.columbiachinaconference.org/panels1.html

    Notes on CBS China Business Conference :: 中国式增长 pt1

    Opening Keynote – Frank Newman
    Spoke on how he turned Shenzhen Development bank into a highly profitable organization. He notes it is one of the few banks that is not state owned.

  • Main changes he made
  • -sent out bonus plans to have the branches vet them.
    -printed a formal code of conduct.
    -code of conduct iterated into “user friendly cartoons” for the second version.
    -verified via feedback surveys
    -created a way to define bonuses on “merit” not on “favoritism” or other means.

  • Crowd Questions
  • Q: Concerns for others than just shareholders.
    A: success of the bank was focused on: serving the economy, serving society.

    Q: What were the main challenges?
    A: “culture, trust, team management with language separatism.”

    Takeaway – he said he improved “efficiency and customer experience” – they’re two areas that I focus on (see my “About Page”).

    “Frank Newman has recently completed 5 years as Chairman of the Board of Directors and CEO of Shenzhen Development Bank, China (“SDB”). In 2005, SDB, a national listed bank with operations in 20 major cities of China, was seriously troubled. After a US-based private equity firm purchased about 20% of the bank’s shares, Mr. Newman led a team that turned the bank around substantially, to become healthy and highly profitable — with no government funding or guarantees. At the end of June 2010, after the successful sale of the major interest in the bank, Mr. Newman announced his retirement, and became an independent Senior Advisor to the bank.
    Mr. Newman also served as an active director of Korea First Bank, then controlled by a US-based private equity firm, as the bank recovered from substantial problems to become healthy and profitable. Previously, Mr. Newman served as Chairman and CEO of Bankers Trust Corporation, a major international bank based in New York. When Mr. Newman was asked to join BT, it was in a difficult, unprofitable position, facing substantial business, regulatory, and legal challenges. Mr. Newman led the program of resolution of the legal and regulatory issues, and recovery to a broader, profitable business base. Mr Newman then led the successful sale of the bank to Deutsche Bank, with a strong return for shareholders.
    From early 1993 through late 1995, Mr. Newman served as Undersecretary, then Deputy Secretary of the United States Treasury Department. As Deputy Secretary, Mr. Newman was the number two official of the Treasury Department and represented the Treasury on a broad range of issues domestically and internationally, including economic and banking policy. He also served as Chief Operating Officer of the Department. Upon completion of his service with Treasury, he was awarded the Alexander Hamilton Award, the Department’s highest honor.
    Prior to his government service, Mr. Newman served as Vice Chairman of the Board and Chief Financial Officer of BankAmerica Corporation, San Francisco. Mr. Newman earlier served as Executive Vice President and CFO of Wells Fargo Bank.
    Mr. Newman has also served as a director of a number of corporations in the US and other countries, including Dow Jones & Company. He is a member of the Board of Trustees of Carnegie Hall, and a member of the Investment Committee. Mr. Newman graduated from Harvard University with a BA, magna cum laude in economics.”

    Bio via Columbia China Business Conference Site. http://www.columbiachinaconference.org/keynote.html
     

    Ned Cloonan
    A great speaker, and Columbia alumnus
    He gave the history of AIG (AIG, American International Group) starting in Shanghai in 1919 and a background of CV Starr.

  • 4 Fundamentals to Succeed:
  • 1. Committed – long term, commitment has to come from the top, “The example starts at the top.” (speaking with regards to an organization)
    2. Relevant – be seen as the solution to their problems (China’s problems/ Chinese people’s problems).
    3. Informed on the differences between local, regional, versus Beijing
    4. Strategic

  • Skills you need

    -_________ of the secretary of finance
    (diligence with quantitative data that can scale and have large impact)
    -the cultural sensitivity of a sociologist
    -the tact of a diplomat
    -the eye of an art historian

  • Examples:
  • commitment – Post Mao, it took 17 trips to Shanghai to ask for a license for AIG to start again. The business must bring something to China.
  • cultural sensitivity and appreciation of culture – AIG top level employee notices Chinese works of art are for sale in a US antique store. Those works of art were from the Summer Palace and were stolen during the Boxer Rebellion. AIG returns them to China.
  • Relationships with people – even if they’re in a different group (age, industry etc). He stress the importance of relationships and notes “China is a country driven by relationships, not rules.”
  • IBLAC (International Business Leaders Advisory Council) – engaged with other, economic reform to make SH a financial center, and worked on air traffic in addition to more
  • See beyond the normal business framework, beyond bilateral US-China relations, but the relations that shape your country’s relation with the world.
  • Edward “Ned” Cloonan
    Retired Global Vice President, American International Group
    Mr. Edward “Ned” T. Cloonan held the position of Vice President of Corporate and International Affairs for American International Group (AIG).  He was responsible for developing and executing business development strategies, as well as strategic corporate giving.  He helped build AIG’s global businesses, including playing a leading role in successful market access strategies in China, India and Vietnam.
    Mr. Cloonan had a 30-year career with AIG.  As Vice President for Corporate and International Affairs, he worked closely with CEO Hank Greenberg in expanding the firm’s international business, with an emphasis on China, India, Vietnam and Latin America.  Mr. Cloonan led efforts in five key areas: Political Management, Market Access, Issue Management, Business Development, and Philanthropy.  Some of his accomplishments include: he attained the first ever 100% foreign owned license to operate in China; defeated legislation in Russia that disallowed foreign life insurers from operating there and developed strategies that resulted in AIG being the only foreign life insurer allowed to operate in Russia; led winning strategy to overcome India’s previous thirty years of insurance industry nationalization and secured operating license in India; developed $75M global corporate giving program that promoted entrepreneurship, innovation, diversity, and empowerment.
    Mr. Cloonan is a member of the Council on Foreign Relations, and serves on the board for the Asia Society, National Committee on U.S. China Relations, the Americas Society/Council of the Americas and the American Indonesian Chamber of Commerce.  Mr. Cloonan was named a “C.V. Starr Partner,” the highest form of recognition within AIG, for his outstanding leadership and performance.  As Hang Greenberg once said, “Ned is simply the best at what he does.”

    Bio via Columbia China Business Conference Site. http://www.columbiachinaconference.org/keynote.html
    ————

    China Business Conference :: Growing Like China 中国式增长

    Columbia Business School is hosting a conference on business in China.
    I am most interested in the talks on venture capital, entrepreneurship, and cleantech.

    My Goals:
    Understand more about entrepreneurship (and VC) in the context of China.
    Understand more about VC (and how that can be blended with IB).
    Identify opportunities for (devel and implementing) alternative energy application.

  • Specifically – networked cleantech + alternative energy where the users are co-creators.
    (area where Shell is not interested in see URB CN outline)
  • Highlight current discrepancies and problems w energy usage
  • Id specific geographic markets.
  • Id new technologies (that have been engineered, but the way they interface with local users needs to be designed.)*


  • This will help me understand how to refine my capabilities of:

  • a. Researching and understanding how these technologies (some of which currently exist and some of which are being devel’d can engage in user-specific scenarios – culturally, and usefully.**
  • b. Designing the services to be implemented and operated with metrics that can be appreciated with the likes of a tangible product or physical environment.***


  • *[obviously in an iteration, the specs will need to be re-engineered.]
    **[see Future Perfect – efficiency 50-100% (delivery to consumption) vs 5-10% improvement (manufacturing) for products – exponentially or at least increased figures with co-created svcs].
    ***[see Doblin 10 Types, Continuum’s Rajesh on new metrics etc.]


    See the following details from their website.

    Macro-Economy Panel: China’s Economic Restructuring – Challenges and Opportunities
    Since China’s economic opening in 1978, the Chinese economy has been enjoying rapid growth. China has come to a point where it is reevaluating its economic model focused on growth in order to counter current inequalities and destabilizing factors. Looking ahead, the Chinese economy will embrace great opportunities as well as encounter some potential challenges. Thus, social and economic restructuring needs to be taken into consideration by both policy makers and all the other economic participants. The direction of the Chinese economy will also have a significant impact on the global economic landscape.

    Key Topics:
    What does China’s macroeconomic environment look like at present? What challenges and opportunities will China’s economy face in the future? What key factors will influence China’s future macroeconomic development, both domestic and international? What direction will China’s economic restructuring take in the next decade?

    Private Equity and Venture Capital Panel: New Cycle, New Paradigm, New Landscape
    Now the second-largest economy, having recently eclipsed Japan, China is becoming the anchor for a new cycle of self-sustaining economic development. The VC/PE industry, regarded as one of the major drivers of China’s innovation and industrial progress, will play an increasingly important role during this cycle. China’s VC/PE industry has reached a critical point in its development, with opportunities for explosive growth of the industry itself on the one hand and overall structural transformation on the other.

    Key Topics:
    How will the newly unveiled government policies such as “Opinions on Further Optimizing Usage of Foreign Capital” and the “New 36″ affect the equity investment industry? Along with the establishment of large-scale industrial funds backed by state assets, what will the pattern and prospects of Chinese VC/PE market look like? Will the rapid rise of RMB-denominated funds trigger new bubbles or cause supervision problems? What are the hot areas for VC/PE investments in 2011?

    Investment Banking Panel: Cross-Border M&A – The Next Wave
    As China has gained increasing economic power and prowess in the global economy, we have witnessed the first wave of Chinese outbound M&A deals, led by the country’s huge state-owned enterprises and aimed at securing critical natural resources such as oil and minerals. The ranks of Chinese companies executing cross-border transactions are swelling, and the latest wave is led by auto-makers looking to acquire technological know-how and brand equity. What is next? As Chinese companies look overseas to maintain their stellar profit growth and compete with global enterprises, M&A becomes an essential and critical part of their strategic decisions. Similarly, plenty of opportunities exist for foreign companies looking to establish or grow their presence in China through M&A.

    Key Topics:
    How do Chinese anti-monopoly law and other legislation impact deal flows? What current obstacles prohibit foreign companies from making strategic acquisitions in China? What will the M&A landscape in China look like over the next 10 years?

    Capital Markets and Investment Panel: The Outlook for Chinese Capital Markets
    Since the economic liberalization of the late 1970s, Chinese capital markets have been through rapid developments and expansion. Today, the markets have become the driving force shaping the ecosystem of modern Chinese business society. With more sophisticated legal and regulatory systems, bigger and more efficient markets, and improved international competitiveness, China’s capital markets, with their unique dynamics, have attracted more and more world attention and academic studies as an engine for the global financial system.

    Key Topics:
    With the rampant inflation threats looming in emerging economies, is the China Story still intact? How can investors invest in China both strategically and rationally? What are the latest developments in China’s investment management industry? How does the Chinese capital market introduce and implement innovative financial instruments such as futures and ETFs? How does the emerging derivatives instruments affect market trading behaviors? What are the priorities and concerns for Chinese policy and regulatory authorities to manage the high growth and capital inflows? What is the next potential step for the RMB liberalization, given the successful offshore market? What are the major risks investing in China compared to other Asian emerging market? Will the fear raised by the Japanese nuclear meltdown impact the nuclear industry and the renewable energy development in China?

    Green Energy and Cleantech Panel: Charging Ahead on the Sustainable Energy Road

    As one of the world’s highest energy consuming countries, China is making a great effort to increase energy utilization efficiency. The promotion of new energy applications has been widely recognized as one of the most promising strategies. The January 2010 establishment of the Chinese National Energy Commission, headed by Prime Minister Wen Jiabao, was regarded as an extremely important step. The government’s New Energy Industry Development Plan (2011-2020) has also entered the final stage before its public announcement; it is expected that the Plan will include 5 trillion RMB investment during the next 10 years.

    Key Topics:
    Will China truly create another miracle along the road to new energy sources and then migrate to a more sustainable development pattern? What role will China possibly play in this global game of new energy? Which new energy will be most promising in China?

    More info on www.columbiachinaconference.org
    Text via Columbia China Conference.
    Connect with Columbia Business School www4.gsb.columbia.edu

     

    Thoughts:
    The conference webstie somehow looks so Chinese.  Not in terms of “Ancient Chinese aesthetics,” which is what most western people think of in terms of Chinese style and visual design.  But the color pallete of light blue and green, as well as the gradients and borders with thick white space between columns looks like a lot of Chinese websites.  I do appreciate how the business school can set up their own site for each conference, and has a consistent online presence.  That says something quite positive about their efforts.  That is in addition to having a conference since 2008 (maybe earlier?) on the impact of China.

    NYC Global Service Jam Recap

    The New York City event for the Global Service Jam was organized and hosted by Cameron Tonkinwise.


    In 48 hours, cities around the world held local events to ideate and “develop brand new services inspired by a shared theme” of superheroes.  Participants came from companies including DEGW, Moment, Co-Op, Smart Design, Curve ID, Seren, Brightspot, HLW, VizThink and more. There was a good blend of brand designers, design managers, architects and a few that worked as service designers. Together, we all came up with some great concepts.

    PREMISE
    The theme around superheroes was then broken down into traits such as imaginative, transient, prescient, principled etc. Those traits guided the solutions that were designed. It took the groups a while to focus their concepts on human to human interaction and how people can serve as heroes instead of relying on a decision engine, digital platform or system. In the end, there were some very compelling and impressive concepts shown.

    DOMAINS
    From there, multiple domain problems were proposed. The domains that were sketched out but weren’t focused on included dental care for kids, urban transportation systems, homelessness, micro-loans, childhood obesity among more. The domains we chose to further address were distributed learning (education), in-home services for aging, supporting revolutions. Teams then were built around those domains.

    PRESENTING+CRITING
    In addition to helping the groups critique their work, there were three presentthese members also presented
    There were short presentations by Cameron Tonkinwise on service design forming paid friendship, Paul Pangaro on cybernetic systems, Steven Dean on the use of realtime data to inform service design, and Elliot Felix on the use of physical space as a platform for service design.

    THOUGHTS:
    It was great to collaborate with professionals outside of a solely academic setting.

    SUPER THANKS: Thanks to all of the participants that gave up their weekend to work on these ideas.  And a super thanks to: Jacqueline Hon, for helping register people. Rostislav Roznoshchik – for helping produce the event.  Cameron Tonkinwise – for hosting the event and trying to save humanity.

    More info at about the global event here http://www.globalservicejam.org/

    Setting up


    Working

    Presenting+Critiquing

    IxDA Panel-Oke



    IxDA EVENT INFORMATION
    Yesterday IxDA held an experimental evening of panel-oke, a form of participatory panel that takes a fresh look at the traditional panel structure of questioner, panel, and audience.

    Unlike traditional discussion panels, panel-oke audience members become part of the panel itself as soon as they ask a question. The person who is asking the question can specify either the type of designers they want to answer the question, the specific domain knowledge the question requires, or specific people they want to answer the question. Once a question and the type of panel participants required have been defined, a panel forms to answer that particular question. The panel dissolves after the question has been debated/answered, and the whole process repeats again.

    Using this format, the distinction between audience and participants fades away and the panel process becomes an engaging participatory event. Panel-ok combines the structure of a discussion panel with the flexibility and openness of karaoke.









    ABOUT IAN SWINSON
    Ian Swinson (@iswinson) is a design director, cyclist, pattern librarian, and typophile. Currently Senior Manager of Platform and Analytics User Experience at Salesforce.com, Ian has been designing user interfaces and experiences for over 10 years. He is also the inventor of Postcard Patterns, an agile UI pattern creation process that makes pattern libraries more manageable and readable (http://www.slideshare.net/iswinson/ixda09-postcard-patterns).

    ABOUT ANDREA MIGNOLO
    Andrea Mignolo (@pnts) is a interaction, interface, and visual designer with an interest in urban spaces and telepresence. She is a local leader for the New York chapter of the Interaction Design Association, Creative Director at Nabewise.com, and Senior Designer at Eastmedia.

    Thank you Pivotal Labs!
    Go TechStars

    event information via: http://www.ixda.org/local/event/29589
    Sign up to participate in events and discussions.
    Follow IxDA on Twitter @IxDA_NYC

    Service Design: More Than The Sum of Its Parts

    DESIS Lab Presents
    Service Design Performances – Spring 11 Series
    SERVICE DESIGN: MORE THAN THE SUM OF ITS PARTS
    With Andy Polaine
    Date: Monday, February 14, 2011
    Time: 6:00 to 7:30pm
    Location: 80 5th Avenue, 8th Floor, Room 802, NY
    Service Design is more than the sum of its methods, blueprints and customer journey maps. In this talk Andy will explore the mental move from an industrial, product-fixated mindset to a service-oriented one. He will explain the four spheres of people, networks, experiences and resilience are the core of service thinking and the glue that holds together the more recognisable touchpoints. Andy will also examine the boundaries of service design and design thinking when dealing with complex areas such as public services and even international peace, security and development.
    Dr. Andy Polaine has been involved in interaction design since the early 90s and was co-founder of Antirom in London. He was a producer at Razorfish, UK and later Interactive Director at Animal Logic, Sydney. He was Senior Lecturer and Head of the School of Media Arts at The University of New South Wales, Sydney before moving to Germany and is now a Lecturer and Research Fellow in Service Design at the Lucerne School of Art and Design in Switzerland. Alongside his academic work Andy continues to work as a interaction designer, service design researcher and is co-writing a book on service design for Rosenfeld Media along with live|work co-founders, Ben Reason and Lavrans Løvlie.
    Service Design Performances is an immersion experience in design for services, bringing together international professionals and scholars to present their work as well as presenting current and future areas of service design teaching and research at Parsons SDS.
    Design for Sustainable Social Innovation and Sustainability (DESIS) Lab is a research lab at the School of Design Strategies, Parsons The New School for Design. Its mission is to advance the practice and discourse of design-enabled social innovation toward more sustainable cities. DESIS Lab conducts research into the ways in which design can enhance community led initiatives in the development of more sustainable ways of living and working. In particular, DESIS Lab uses Service Design as a means to apply design expertise into problem setting and problem solving related to sustainable practices and social innovation.

    via School of Design Strategies at Parsons The New School for Design

    See Andy Polaine’s website here and twitter here.

    DREAM:IN Phases – Join the Dream

    DREAM:IN Conclave
    To read the common dreams of India and develop big ideas for business, policy, development and sustainable change, and work towards realizing them, leaders and design experts from India, USA, Brazil and Italy will be joining us at the conclave from 16th to 19th February 2011. The DREAM:IN Conclave will bring together 55 national and international leaders to share a vision for India through design. During 4 days in Bangalore, the knowledge center of India, thousands of Indians’ dreams will be interpreted by entrepreneurs, business leaders, design and creative thinkers, venture capitalists, policy makers, and financiers to design transformative changes for India. Dream Volunteers consisted of students in design, anthropology, marketing, finance, technology, urbanism will synthesize and broadcast through the DREAM:IN Portal the visionary scenarios and opportunities for investing in India’s prosperity. The DREAM:IN Conclave works towards bringing global design expertise to fulfill common dreams of locals. With an open source database of dreams, visions, and investment opportunities India will be ready to change the lives of people locally and globally.


    Connect with DREAM:IN
    Twitter:
    http://twitter.com/#!/DREAMIN_Team

    Facebook:
    http://www.facebook.com/dreaminteam

    Vimeo:
    http://vimeo.com/dreamin

    Flickr:
    http://www.flickr.com/photos/dreaminteam/

    See below for more details on specific phases

    DREAM:IN
    Collecting India’s aspirations as a canvas for creative thinking
    Challenging the notion that future thinking should be informed by people’s needs – the DREAM:IN initiative seeks to explore what Indians are dreaming about. It intends to create a dynamic database of dreams gathered in cities, towns and villages across the country. These will be categorised, analysed and shared with business leaders, educators, social entrepreneurs, policymakers and designers to devise transformative and inclusive future scenarios. DREAM:IN intends to collide the dreams of a diverse India with the thoughts and actions of leaders across a range of sectors.

    DREAM:IN Journey
    8-17 January 2011
    101 dreamcatchers have been selected from students from over 20 Indian institutes of management, design, communication and film. They will be dispatched in groups across 11 itineraries which traverse rural and urban India. Along the way they will be questioning locals about their dreams and aspirations – for family, work, recreation, products and services – and capturing these on video. They are expecting to collect over 10, 000 dreams. Before heading off they will receive training from a team from various backgrounds including ethnography, education, advertising and cinematography from across India plus Brazil, Italy, New Zealand and the US. This group features professionals from Nokia, Ogilvy & Mather and Parsons the New School for Design (New York). The findings will be returned to the DREAM:IN headquarters in Bangalore to be collated and categorised ahead of the conclave.

    DREAM:IN Conclave
    16-19 February 2011
    February’s summit will bring together a selection of students, educators, policymakers, social entrepreneurs and professionals from sectors such as finance, IT, retail, telecommunications and energy. Participants include powerhouse retail entrepreneur, Kishore Biyani and Fast Company’s Bruce Nussbaum. Findings from the dream journey will be shared through a series of workshops. These will be used to inform future scenarios via a rigorous design-thinking methodology – with the view to devising concrete projects to effect fresh thinking around delivering products and services at scale.

    DREAM:IN Portal
    Feb 2011 onwards
    An open portal will be launched which allows users to upload and categorise dreams by sector – adding to those collected on the dream journey. These will be supplemented by scenario building tools to assist professionals to translate the dream database into insights which can inform their future strategies. Drawing on the larger canvas of dreams over needs is expected to fuel enhanced creative thinking.

    The DREAM:IN project has been driven by Idiom Design and Consulting in Bangalore and their design education initiative SPREAD. Inception and direction: Sonia Manchanda, Idiom. Enterprising design knowledge and global markets specialist: Carlos Teixeira, Parsons the New School for Design. Supported by IBM, Manipal University and Mr Kishore Biyani.

    Source: Updates on the DREAM:IN Journey_Bangalore, India email from Carlos Teixeira.

    DREAM:IN – Engage local design expertise globally.

    Earlier this year DREAM:IN, an international inititative was started by Carlos Teixeira and Sonia Manchanda in conjunction with idiom and support by Bruce Nussbaum.  See below for original details.

    DREAM:IN is a platform for engaging local design expertise globally.

    The DREAM:IN Project challenges one and all, to begin the creation process, not from people’s needs but from their dreams. To share dreams, to create big ideas that help realize dreams. And to bring ideas to reality, leveraging networks, with skill, speed and imagination. The DREAM:IN project is the creation of a set of design thinkers across borders. It is designed to challenge us to create not for people’s needs, but for their dreams. Its time to get greed and need out of the way and create common dreams. In India, is it the time to unlock dreams, the dream of every common man, woman and child.

    We are inviting students, faculty, design experts, entrepreneurs, artists, venture capitalists, activists, business leaders, not-for-profit agents, government leaders, and who ever else would like to:
    a. apply user-centered design to collect and interpreted the DREAMS of people in India
    b. play the role of a knowledge broker to transform DREAMS into projects with economic, social, cultural, territorial, and environmental value
    c. explore new ways of enterprising design knowledge through open innovation systems and global networks based on local expertise
    d. imagine new ventures based on new types of organizations and business models
    e. transform DREAMS into tangible realities

    Connect with DREAM:IN
    Twitter:
    http://twitter.com/#!/DREAMIN_Team

    Facebook:
    http://www.facebook.com/dreaminteam

    Vimeo:
    http://vimeo.com/dreamin

    Flickr:
    http://www.flickr.com/photos/dreaminteam/

    Youtube:
    DREAM:IN Youtube Channel


    idiom design consulting

    Source: origional event email from Carlos Teixeira (Parsons The New School for Design profile) and NODES (http://spread-design.blogspot.com/ )

    Service Design Jam

    “On 11 March, 2011, people interested in service and customer experience will meet at locations all over the globe.

    They will be designers, students, academics, business people, and customers.
    In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme.  At the end of the weekend, their collection of brand new services will be published to the world.
    Join us at the Global Service Jam 2010.”

    Schedule:
    “Multiple locations, worldwide, jamming to the same beat:

    [Fri. 11 March by 5 pm local]

    The Jam participants come together at worldwide locations prepared by local organisers.

    [Fri. 11 March, 6.30 pm local]

    The global themes and achievements (optional goals) for the Jam are presented. Discussion in informal groups.  Dinner is a good idea.

    [Fri. 11 March, 9pm local]

    The local Jam comes together for the pitching session.  Anyone can present their basic idea, groups form, and participants join the group that interests them.

    [Fri. 11. March, 10pm local] until  [Sun. 13 March, 3pm local]

    The groups work independently, supported by Mentors and Specialist Providers in some locations.  Research or observations are performed virtually, or through short excursions. The teams develop their service design and prototype it using whatever methods they choose. Sleep is optional, but recommended.

    Local Jams are in contact globally through social media, wormholes, carrier pigeons or whatever else we set up. Share, exchange, inspire. But remember – it is deeply Cheesy and Uncool to communicate the themes to teams to the West of you. For a level playing field, themes are announced at LOCAL time…

    [Sun. 13 March, 3pm local]

    The teams deliver documentation of a working prototype.  This can be a film of human interaction, photos of a mock-up, a dummy website, or anything else that provides a permanent, publishable record of their idea and work. These are uploaded and published for the world under Creative Commons licensing.

    After publishing, teams can sit back, kick back, enjoy a well-earned beverage and browse through the global results. Or they can get busy supporting teams further to the west…”


    via: http://www.globalservicejam.org/content/just-48-hours

    How to Join:
    USA, New York City
    The contact for the New York City, USA location is Cameron Tonkinwise.
    Are you local? Contact Cameron!
    Cameron Tonkinwise – Parsons
    tonkinwc@newschool.edu
    Twitter: @camerontw

    China, Shanghai
    The contacts for the Shanghai, China Jam are Bruno Porto and David Fox.
    Are you local? Contact Bruno & David!
    Emails: design@brunoporto.com & mrsmithdesign@hotmail.com

    For information on more locations:
    http://www.globalservicejam.org/locations
    For information on how to start your own: http://www.globalservicejam.org/content/participate