Cameron Tonkinwise – Service Design and friends
Paul Pangaro – Cybernetics
There were also presentations by Steven Dean and Elliot Felix
Steven Dean of G51 Studios on realtime data
Elliot Felix of Brightspot Strategy on the spaces of services
More on Elliot’s talk here on BrightspotStrategy.com
Link [...]
The New York City event for the Global Service Jam was organized and hosted by Cameron Tonkinwise.
In 48 hours, cities around the world held local events to ideate and “develop brand new services inspired by a shared theme” of superheroes. Participants came from companies including DEGW, Moment, Co-Op, [...]
Today after flying in from Boulder, Dr. Andy Polaine gave an inspiring presentation on Service Design.
He opened with the idea that all Service Design tools have been re-appropriated from other disciplines, but a Service Designer’s end goals are different. He notes we are “moving from the joys of having things to the joys [...]
DESIS Lab Presents Service Design Performances – Spring 11 Series SERVICE DESIGN: MORE THAN THE SUM OF ITS PARTS With Andy Polaine Date: Monday, February 14, 2011 Time: 6:00 to 7:30pm Location: 80 5th Avenue, 8th Floor, Room 802, NY Service Design is more than the sum of its methods, blueprints and customer journey maps. [...]
“On 11 March, 2011, people interested in service and customer experience will meet at locations all over the globe.
They will be designers, students, academics, business people, and customers.
In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired [...]
Part I: Remapping the Curriculum
One of Six Views of the AIGA Design Educators Conference
Quotes by Jon Kolko
Shelley spoke on “Described the changing qualities of culture and society and the new demands placed on design educators in driving specialization toward fields like service and interaction design.”
Christopher Vice – [...]
The first Service Design Network Conference in America took place in Cambridge on October 29th, 2010. Held at the Microsoft R&D Center at MIT, topics included institutional healthcare, personal healthcare, personal finance, and mobile interaction. The presentations and conversation also covered inhouse service design, service design as a discipline, and more theoretical models.
more photos at [...]
